It’s this very minute where you are — your concierge is on duty.
Every hour is business hours now.
HolaOra is an AI concierge that lives on your website — trained on your own menus, policies, FAQs, and documents. It greets every visitor, answers like your best front-of-house, captures the lead while interest is hot, and hands the tricky ones to a human. You read every word it said, every morning.
Guided setup on every plan — install the widget, feed it your business, go live.
Product demonstration. A complete HolaOra flow: greeted, answered from the house policies it was trained on, lead captured — at 11:42 PM, while the owner slept.
Not another chatbot
A chatbot waits.
A concierge works.
Most website chat is a doorbell nobody answers. HolaOra is staff: it knows the house, does the job, and reports back to you.
How it works
One night, start to finish.
This is the whole loop — the visitor’s side and yours — in a single conversation.
A visitor arrives. The lights are on.
Your restaurant closed at ten. Your website didn’t. The concierge greets in the visitor’s language — Spanish, English, whatever they opened with.
It answers from your actual business.
Hours, the group policy, the gluten-free menu — pulled from the documents and pages you trained it on. Not a script. Not a guess. Your content, cited back to the source.
The lead gets caught, not lost.
Interest is highest right now — so the concierge asks for a name and number in the flow of the conversation, and files it for your team. If the visitor needs a person, it escalates instead, with the whole thread attached.
You read everything over coffee.
The full transcript, the captured lead, the questions people kept asking. Follow up in one tap, tune an answer, or add the missing page to its knowledge. The concierge gets better every morning.
The operator’s side
Your morning, already sorted.
Everything the concierge did while you were closed — conversations, leads, handoffs, and what your visitors actually want — in one calm view.
While you were closed
Hola! Are you open this Sunday? We’d be a group of 8.
We are — Sundays 12:00 to 22:00. For groups of six or more we set the long table by the window. Want me to pass your details to the team so they hold it?
Yes please — Ana, 655 210 448, around 8pm.
● lead captured → sent to teamDone, Ana — the team will confirm by 10 tomorrow morning.
This week
Conversations by day
What visitors keep asking
- Sunday & holiday hours ×14
- Group bookings ×9
- Gluten-free menu ×7
Knowledge
It knows your business because you taught it.
Point HolaOra at what you already have — the menu PDF, the FAQ page, the returns policy, the services list. It reads, remembers, and answers from your content only, in your customer’s language.
- Upload or connect. Documents, website pages, and files from the tools you already use.
- Your content only. If the answer isn’t in what you provided, it says so and offers a human — it doesn’t improvise your policies.
- Your look and voice. Colors, greeting, tone, and languages are yours to set — it’s your concierge, wearing your uniform.
Google and productivity connections run through Nango. WhatsApp is live in the product and getting stronger with every release.
What’s in the box
The whole operation, honestly listed.
No modules to assemble, no enterprise maze. This is what ships.
Who it’s for
Built for the businesses that answer the phone themselves.
If your customers ask real questions at inconvenient hours, HolaOra was built for you.
See how teams like yours set it up → holaora.com/for
Where this is going
A concierge that doesn’t just answer — it walks you there.
Today, HolaOra answers and captures. The direction we’re building: a concierge that acts — walking visitors to the right page, narrowing product filters, helping with simple forms.
Always in the open. Every action visible on screen, every step at the visitor’s request. No silent submissions, no purchases on anyone’s behalf, no wandering off your site. That’s the boundary, and it’s permanent.
Do you have vegan options?
We do — a full vegan tasting section. Want me to take you straight to it?
Why you can trust it
Staff you can vouch for.
You’d never put someone at your front door without knowing what they’ll say. Same rules here.
Trained only on what you give it
Your documents and pages are the whole script. Out of scope? It says so and offers a person — it never invents your policies.
A human is always one step away
Handoff is built into every conversation, not hidden behind a menu. Your team gets the full thread, never a cold start.
You read everything
Every conversation is yours to review, word for word. No black box between you and your customers.
You set the boundaries
Tone, topics, greeting, languages, escalation rules — configured by you, applied every single time.
Speaks your customers’ language
Multilingual out of the box. A visitor who writes in Spanish gets Spanish back — no setting to flip.
Plain terms, plain privacy
What we store, why, and for how long — written for business owners, not lawyers. Read it before you sign up.
Flip your sign to Always Open.
Install the widget, feed it your business, and let it greet tonight’s visitors. Guided setup on every plan — you’ll be answering after hours before the week is out.
Questions first? Talk to us — or see how HolaOra compares.